Below are answers to some frequently asked questions about the LACO experience. We hope that this information is helpful and makes your visit with the Los Angeles Chamber Orchestra great.
Where can I find directions to my LACO performance?
LACO performs at a variety of venues. For custom directions from your home to the theatre, click on your concert venue below. Just fill out your address and you’ll get exact directions.
The Alex Theatre – 216 N. Brand Blvd., Glendale, CA 91203
Royce Hall – UCLA, Royce Dr. & W. Sunset Blvd., Westwood, CA 90024
Zipper Concert Hall – 200 S. Grand Ave., Los Angeles, CA 90012
The Ann and Jerry Moss Theater – 3131 Olympic Boulevard, Santa Monica, CA 90404
Ambassador Auditorium – 131 S. Saint John Ave., Pasadena, CA 91123
Where do I park?
Because LACO performs at various venues throughout the Los Angeles area, there are different parking instructions for each location. At the top of our Venue Page, you will find a series of light gray links to our most frequent performance venues. Click on your concert venue for parking information. For disabled parking information, please call the box office at 213 622 7001 × 1.
Where can I find background information and interesting facts about the performance I will attend?
Program notes for our Orchestral and Baroque Conversations series are posted before performances on the concert pages of our website. You can also find colorful background info and fun facts about your concert’s composers in the Telling Tales section of our blog.
How can I learn more about LACO and stay up-to-date with news and special offers?
Visit our blog for LACO updates and a behind-the-scenes look at the music and the musicians.
Another way to be in-the-know with LACO is through our fun, friendly and free online newsletter, eLACO, with information about upcoming events, special offers and a glimpse of life backstage. You can sign-up online, or, if you purchased your tickets online, check your inbox for a monthly LACO update. Don’t worry – we have a strict policy and won’t ever share your email address. And you always have the option to remove yourself from our email list.
To be added to our snail-mail list, email your name and address to us at email@example.com. Or, call our office at 213 622 7001, and we will be happy to make your acquaintance and answer your questions.
This is my first LACO concert. Is there anything in particular I should know?
If you read the answers on this page, then you should be good to go. But before your concert, why not explore our website for background information about your performance? Or, read the highly entertaining thoughts of a newcomer to the classical music scene on our Newbie Blog.
Lastly, welcome to LACO! We are thrilled to share our wonderful music with you.
Can you recommend a place to eat dinner?
We have several partnerships with restaurants near our various venues. Please visit our Dining with LACO page to learn more. For more restaurant information, click on the individual concert you will attend and look in the “venue note” section.
What should I wear?
Dress at LACO concerts ranges from business casual to relaxed cocktail wear. An evening at the Orchestra can be a fun excuse to dress up, but wear whatever makes you comfortable so that you can enjoy the music.
When should I arrive?
We recommend you arrive at least 30 minutes prior to the start of the performance. Please leave enough time for LA traffic and parking. In consideration of our artists and patrons, latecomers will only be seated at a suitable break in the music, usually after the first piece ends. Latecomers can hear the performance on monitors in the lobby.
One hour before the posted start time, some LACO concerts feature pre-concert activities that enhance the concert experience.
• Before each Orchestral Series concert, our artists and guests share the stories behind the music at Concert Preludes, free to all ticket holders. Sometimes they surprise us with a live chamber music performance to complement the program.
• Join us before Baroque Conversations concerts for free refreshments and a chance to mingle with other music lovers.
We hope you’ll come early to enjoy these fun activities with us.
How long are the performances?
Regular Orchestral concerts typically last under two hours, including a 20-minute intermission. Baroque Conversations are 90-minute concerts performed without intermission, but they include time for questions and conversation with the musicians at the end of the evening. Westside Connections typically are 90-minutes long performed without an intermission and with speaking from the guest artists. They conclude with a Q&A session lead by Margaret Batjer.
When do I clap?
For most classical music, it is appropriate to clap at the end of the entire piece. There are often movements within a piece of music. In the last 100 years, it has become customary not to clap between individual movements. This allows the musicians to maintain a certain concentration between movements, and the silence often adds to the end of the previous movement, as well as the beginning of the next. Your program will have the movements clearly marked. Having said this, we must add that at a number of LACO concerts, the audience has broken into spontaneous applause between movements. It’s all about enjoying the music and expressing appreciation for the performers.
I bought a ticket but cannot come to the concert. What should I do?
If circumstances make it impossible for you to attend your concert, call the box office at 213 622 7001 × 1 immediately. If you call no later than 24 hours before your concert, you may be able to exchange your tickets for a difference concert within your series for a $5 exchange fee per ticket. (Subject to availability, some restrictions apply. Tickets cannot be refunded.)
Full and choose-your-own subscribers do not pay the exchange fee.
You can also give your tickets to friends or family members to introduce them to the joy of the LACO experience.
Or, you can donate your tickets** back to the orchestra up to 24 hours prior to the start of the concert, and receive a tax-deductible receipt for the value of your tickets. To donate your tickets back to LACO, please fax a copy of your VOIDED tickets back to the LACO box office at 213 955 2071 with your name and contact information. We will take care of the rest. (** Once your tickets have been donated back to the orchestra, they WILL NOT be valid for entry into the concert.)
Can I bring my children?
Use your best judgment when bringing children. You know your child – and his/her attention span – best. We do not recommend regular LACO concerts for children under the age of 7. We trust that you will remove your child from a concert if he/she is creating a disturbance. Also know that we ticket all ages. If you decide to bring a child (of any age), you will have to buy a seat for him or her.
What do I do with my cell phone?
You are welcome to bring your cell phone to our concerts. However, please be sure to turn off your cell phone, pagers, or watch alarms before entering the concert hall. These noises can be very distracting to the musicians and other audience members.
Do you have student rush tickets?
Yes! Student rush tickets are available for $10 at the box office beginning one hour prior to start time. One ticket per valid high school or college student ID. Subject to availability.
What is a chamber orchestra?
A chamber orchestra is a small-sized orchestra, from ten to forty players. The relatively smaller number of players used in compositions for chamber orchestra creates a wonderful transparency of sound and demands musicians of soloist caliber. Chamber orchestra compositions showcase the beauty of every instrument and the skill of every performer. The evident joy in ensemble music-making and the camaraderie among the LACO musicians makes our Orchestra one of the finest of its kind in the world. The orchestra will vary in size depending on the composition. Some works call for all the different instruments of a symphony orchestra although fewer to a part; other works will call only for the strings. Some concerts will feature a conductor on the podium, while other others will be led directly from the piano or by the violinist in the first chair. Some of LACO’s most exciting concerts feature LACO music director Jeffrey Kahane conducting from the keyboard, or concertmaster Margaret Batjer as leader and violin.