reports to: assistant director of events & projects
The events associate is an integral member of a team that produces dozens of events annually, supporting LACO’s mission by providing logistical support for all events that take place outside of the concert hall, including, but not limited to, special events, donor recognition events, Sound Investment commissioning club salons, and artist residency activities. The events associate also coordinates front of house and donor lounge needs at LACO performances, and assists with the coordination of post-concert all-audience after parties. This position is responsible for coordination of the silent auction at the Orchestra’s annual fundraising gala and for administrative support of LACO special events, which contribute $450,000 net revenue annually to the overall organization budget. An excellent events associate will take the initiative to own a portfolio of events and execute them with the assistance of LACO team members.
The position is 40 hours a week with some required overtime, evenings and weekends for concert attendance and during heavy events periods. A flexible schedule to attend evening and weekend events is required.
scope & responsibilities
- Liaise with concert venue front of house staff to ensure that LACO standards are upheld and that house ushers are appropriately trained
- Maintain accurate inventory of events supplies, track donor lounge budget and procure supplies as needed
- Coordinate donor lounge catering and coordinate with caterers and venue managers to ensure smooth delivery and pick-up of catering materials and an enjoyable patron experience
- Assist in the planning of special post-concert events, including all-audience after-parties and musician toasts, and help manage LACO teammates during said events
donor & public events producing
- Manage invitations, track attendance and assist with post-event follow-up for donor recognition events and Sound Investment salons
- Provide day-of support for events; provide friendly and courteous information to event patrons in a timely manner
- Write descriptive events copy for development and marketing teams; assist in the creation of post-event debriefing reports for major events and initiatives
- Participate in the planning of guest artist residencies and liaise with community partners as assigned
- Conduct venue and partner organization research and communicate findings to events and production teams
- Work with events and marketing team to develop innovative strategies to grow Sound Investment and student initiatives
special events support
- Work with gala committee to solicit, acknowledge and display silent auction items at annual concert gala to surpass the auction target of more than $50,000
- Maintain the gala auction database, coordinate auction mailings and communications, including prospect and donor follow-up
- Manage the auction needs, communicating regularly with gala committee members regarding items received and those still needed to round out the auction
- Create the auction catalog, both online and in print
- Assist with on-site auction coordination from set-up through tear-down
- Attend events committee meetings and record minutes; distribute minutes to committee members
- Generate reports, mailing lists, and prospect lists for fundraising events
- Additional projects as assigned
- Assist as needed with daily office processes, including mail, checks log and donation processing
This is not a comprehensive list of duties or responsibilities, and the role is subject to change as the department evolves.
- Bachelor’s degree or equivalent working experience
- 1-2 years successful working experience in live event producing or production, preferably in the performing arts or a non-profit organization
- Demonstrated ability to manage projects and meet deadlines
- Friendly and personable in professional settings
- Proficiency with Microsoft Excel, Word, Outlook
- Excellent written and verbal communication skills and an ability to codeswitch among event stakeholders including vendors, artists, patrons and coworkers
- Scheduling flexibility including evening and weekend hours at concerts and special events
- Ability to lift and carry up to 50 lbs
- Ability to climb stairs and stand for several hours at a time
- Valid California driver’s license and, with notice, access to a reliable vehicle
ideal candidate will also
- Have experience working with a CRM (Customer Relationship Management) interface, preferably Patron Manager or SalesForce
- Have familiarity with basic AV set-ups such as for projectors and public address systems
- Have basic skills in Adobe Creative Suite, particularly InDesign
- Demonstrate a basic understanding of non-profit fundraising
Please email resume, cover letter and 2-3 page writing sample to: email@example.com
No phone calls, please.
reports to: director of advancement and leadership giving
To support LACO’s fund-raising team and efforts in individual giving, stewardship and donor communications.
scope & responsibilities
The advancement assistant works as part of LACO’s dynamic fund-raising team and administrative staff, collaborating with colleagues in marketing, production and finance as necessary to complete assigned projects. The advancement assistant supports all members of the advancement team with primary duties focusing on annual fund cultivation, solicitation, stewardship and acknowledgement activities.
In collaboration with the director of advancement and leadership giving, the advancement assistant helps raise approximately $300,000 in annual giving revenue. Through a variety of personal and broad-based fundraising tactics for annual gifts up to $10,000, the advancement assistant will execute various projects that raise $215,000 in gifts under $2,500 and $85,000 in gifts from $2,500-$9,999. The advancement assistant ensures effective communications with donors at all stages of the gift cycle. Specific responsibilities are as follows:
- plan, execute and evaluate 6 direct mail appeals, 4 subscription suggested donation appeals, multiple email appeals and a telefunding campaign each year; craft messaging for all mass solicitation communications;
- segment and create mailing lists and serving as primary liaison for printing and mailing services (in-house or at mail houses) within deadline;
- research prospective grant sources and help write proposals and prepare application materials for government agencies, foundations and corporate philanthropies as needed;
cultivation and stewardship
- write copy for development websites, emails, newsletter articles, and other fundraising materials;
- manage the donation acknowledgement process including writing letters, managing lists and personalization
- ensure donor benefit fulfilment including program book donor lists, invitations to events and coordinating donor lounges at concerts;
- provide support as needed for two major fundraising galas, several smaller exclusive events, education programs, donor lounges and concert receptions each season;
- help ensure compliance with grant and sponsorship agreements, including reporting, acknowledgement and benefit fulfilment;
- oversee and expand LACO’s volunteer program in the areas of concert, fundraising event and office support;
- coordinate with LACO senior staff to prepare and compile materials for board meetings, track meeting attendance and maintain board archive; take board minutes;
- open and track all LACO mail; monitor daily donation logs; enter gifts into patron database; make bank deposits and generate daily reports for director of finance;
- maintain an orderly patron file system including updating/cleaning of data in the ticketing/donor database system;
- help maintain administrative office, including answering phones, filing and coordinating calendars and communicating across departments for smooth office operation;
- complete other development and general office tasks as needed and assigned.
qualifications and characteristics
The candidate will possess the ability to write comprehensively, clearly and persuasively; to interact effectively and congenially with a wide variety of colleagues and constituents including LACO’s Board of Directors; to think analytically and work independently while handling multiple assignments simultaneously; to shuffle priorities efficiently and pitch in where needed; to pay close attention to detail; to meet project deadlines consistently; to be an effective collaborator on team projects; to demonstrate proactive thinking to anticipate obstacles and take initiative as challenges and opportunities arise.
The advancement assistant must be comfortable communicating with a wide range of stake holders (staff, board members, donors, concert patrons, volunteers, and vendors). The advancement assistant will consistently show enthusiasm, curiosity and prompt attention to tasks.
- bachelor’s degree is required.
- scheduling flexibility including evening and weekend hours at concerts and special events required.
- 1-2 years successful working experience in a development department, preferably an arts organization, with an understanding of the mechanics of a successful annual fundraising operation preferred.
- proficiency with Microsoft Excel, Word, Outlook required. Familiarity with design software desired.
- excellent written and verbal communication skills.
- experience with database management or CRM (Customer Relationship Management) interface preferred; familiarity with Patron Manager or SalesForce preferred.
40 hours per week maximum. Some overtime may be required during heavy events periods. EOE
Please email resume, comprehensive cover letter and 2-3 page writing sample to: firstname.lastname@example.org
No phone calls, please.
department: artistic operations & community programs
reports to: orchestra manager & director of community programs
This positions helps guest artists perform at their highest level and make great music by ensuring that their performance needs are met and that their LACO experience is seamless and positive, prior to and during their time with the orchestra. While reporting to the orchestra manager and director of community programs, this position follows directives from the artistic administrator and works closely with the operations and community programs coordinator.
scope & responsibilities
- Prepares, tracks, and executes guest artist contracts, tech sheets and itineraries following the terms negotiated by the artistic administrator.
- Serves as primary point of contact in Los Angeles by ensuring compliance with contract riders, arranging local transportation and hospitality, and handling any needs that arise locally.
- Communicates regularly with artist representatives to confirm travel, hotel, rehearsal and performance details; facilitates artistic correspondence among resident and guest artists.
- In collaboration with artistic administrator and operations and community programs team, facilitates residencies, outreach, pre-concert talks, and other initiatives involving guest artists.
- Tracks and processes artist expenses via expense reports, direct billing and operations credit card use.
- In collaboration with development and marketing teams, facilitates guest artist participation in assigned fundraising and promotional activities.
- Participates in a rehearsal and concert duty rotation with the operations and community programs team and occasionally assists with library duties, education and community events, auditions, and other production needs.
- Regularly liaises with, provides assistance and arranges logistics for music director and other members of artistic leadership in fulfillment of their LACO duties.
- Processes visa applications for all foreign artists.
- Knowledge and love of classical music and the symphony orchestra.
- Ability to interact comfortably and respectfully in person, on the phone or in writing with board members, artists, donors, other VIPs and the public.
- Ability to work independently, meet deadlines and manage multiple projects at once.
- Record of building excellent relationships internally and externally.
- Confidence, tact, and diplomacy; extreme discretion and strict confidentiality.
- Excellent verbal and written communication skills; focused attention to detail, particularly when preparing and editing written documents.
- 1-2+ years of experience in an administrative role at an orchestra or arts organization preferred.
- Strong typing and computer skills, particularly Word, Excel, PowerPoint and Outlook.
- Fluency in a second language a plus, particularly German, French, Japanese, Chinese, Korean, Italian, or Spanish, to assist in building relationships with artists.
- Positive attitude, calm presence, friendliness, and a valid driver’s license.
Please email cover letter and resume to email@example.com. Subject: artistic assistant
Los Angeles Chamber Orchestra (LACO), proclaimed “America’s finest chamber orchestra” by Public Radio International, has established itself among the world’s top musical ensembles. Acclaimed conductor and pianist Jeffrey Kahane, music director of LACO since 1996, concludes his tenure at the end of the 2016-17 season. Andrew Norman serves as composer-in-residence and Mahan Esfahani serves as Baroque Conversations artistic partner. During its almost 50-year history, the Orchestra has made 31 recordings, toured Europe, South America and Japan, and garnered eight ASCAP Awards for Adventurous Programming. Headquartered in downtown LA and devoted to making great music personal, LACO presents concert series at Glendale’s Alex Theatre, UCLA’s Royce Hall, Colburn School’s Zipper Hall, New Roads School’s Moss Theatre, and more. Next season’s special initiatives include a performance with Yo-Yo Ma at USC’s Bovard Auditorium and the three-week long Lift Every Voice festival highlighting the power of music and musicians to unite communities and fight injustice. LACO outreach programs – notably Meet the Music – reach thousands of young people annually, nurturing future musicians and composers as well as inspiring a love of classical music.
reports to: orchestra manager and director of community programs
position purpose: The stage manager is a key member of the Artistic Operations team. Together with the orchestra manager and director of community programs and the operations and community programs coordinator, the stage manager will oversee and implement all stage setup and logistics for LACO services, ensuring the smooth and safe operation of all rehearsals and concerts in a timely and professional manner. The stage manager works closely venue house crews, musicians, operations and community programs coordinator, personnel manager, orchestra manager and director of community programs, librarian, music director, guest conductors, and soloists.
scope & responsibilities
Stage and Backstage:
- Ensure stage and backstage areas are prepared for rehearsal and performance at least one hour before service start and at least thirty minutes before the front of house is opened to the public.
- Ensure that all stage requirements specified by conductors, artists and the LACO Master Agreement are met.
- Stage mange all services including main orchestral series, baroque series, run-outs, tours, chamber music services, education concerts and activities as needed.
- Coordinate with local stage crews to ensure appropriate work duties are assigned and smooth workflow is maintained during all LACO services.
- Coordinate and schedule with operations & community programs coordinator, rental and transportation agencies and local crew to ensure timely and accurate delivery and pickup of all necessary instruments and equipment.
- As stage manager, in coordination with personnel manager, operations & community programs coordinator and house staff, call all production and show-related cues, and communicate all show-related information such as timing sheets, audience late seating breaks, intermission lengths, etc.
- Load out stage setup and related equipment, as necessary, in a timely, effective, and efficient manner, in coordination with the local crew, following every service.
- Make stage calls for conductor, soloist and as necessary.
- Assist operations artistic departments with auditions, community events and other activities as scheduled.
- Hire assistant stage personnel for LACO services when necessary, as approved by operations & community programs coordinator.
- Attend all required production meetings for every orchestral concert set, as scheduled by operations & community programs coordinator.
- In consultation with conductors and operations & community programs coordinator, prepare stage plots for orchestral services using industry standard programs.
- Work with operations & community programs coordinator to compile, create and distribute schedules, information and concert timelines for stage crew and operations artistic staff.
- Address any musician requests for change of staging, in consultation with personnel manager and operations & community programs coordinator
- Maintain and monitor a LACO email address to ensure timely and professional internal and external correspondence.
- Work with operations & community programs coordinator to document stage set-ups, production notes and information for archives.
- Serve as the primary point of contact for all technical, audiovisual and multimedia production information. Prepare quotes for special projects and productions.
- Other production duties as assigned.
Position requires at least 5 years of professional experience in stage management and/or orchestra operations with a similar institution, and thorough knowledge of orchestral rehearsal and concert procedures. Bachelor’s degree preferred but not required. Experience working with union contracts, rules and regulations. Must have technical knowledge of performance venues, audio, video and multi-media platforms. Stage manager must be able to lift and/or move up to 100 pounds. Stage manager must exhibit a respectful, professional, and amenable attitude, have the ability to work in a fast-paced environment, and exhibit excellent interpersonal and communication skills. Must understand the needs of a professional musician and be a creative problem solver who represents the interests of LACO in a variety of services and programs.
Please email resume and cover letter to firstname.lastname@example.org
marketing & patron services intern
reports to: marketing & sales manager
part-time internship (15 hours per week) for a defined seven-month term (nov – may); modest monthly stipend & parking/public transportation reimbursement
To assist the marketing department in effectively and efficiently managing the Orchestra’s day-to-day marketing and box office functions.
scope & responsibilities
The marketing intern assists the marketing department with marketing communications, including advertising, social media, brochure preparation, program and website content; with box office functions, including sales reports, renewal campaigns and ticket mailings; and with general organization to ensure the efficiency of the department.
- Assist with research and content for the social media platforms, e-marketing campaigns and laco.org to help expand LACO’s online presence and engage our audience
- Assist with promotion of LACO’s Campus to Concert Hall program and All Access Pass offers for full-time college students
- Maintain events calendars for various websites, news outlets and listservs
- Assist with preparation of program books including procurement and editing of artist biographies and photographs and preparation of repertoire listings for publication
- Maintain folders of all marketing mailings and advertising clippings
- Assist with organization and tracking of subscription and single ticket sales and promotions through analysis and reporting
- Help with concert duties including after parties, patron greeting, receptions and staffing information tables
- Assist with subscription renewal and acquisition mailings, and acknowledgement of orders
- Other duties as assigned
The ideal candidate for LACO’s marketing intern will be enthusiastic, creative and organized, with excellent verbal and written communication skills, sensitivity to deadlines and social grace. The candidate must pay meticulous attention to detail and possess the ability to respond efficiently, effectively and creatively to simultaneous challenges and opportunities. Candidate must be motivated, enjoy working as part of dynamic administrative team and possess team spirit.
Familiarity with social media, ticketing and/or arts administration is very desirable. Knowledge of orchestral repertoire is helpful. Solid computer skills including Excel are required. Intern may have the opportunity to assist at evening and weekend concerts and events.
- Learn how a nonprofit art organization functions
- Experience working in an office environment with staff members at all levels
- Gain hands-on experience in marketing, e-marketing, ticketing and patron services
- Gain knowledge of the planning and execution of the subscription renewal, acquisition and single ticket campaigns
- Gain experience with sales reporting
Please email resume, comprehensive cover letter and short (one page) writing sample to: email@example.com
This internship is sponsored by the Los Angeles County Board of Supervisors through the Los Angeles County Arts Commission. 132 undergraduate interns will participate in the program this year at 119 performing, presenting, and literary nonprofit arts organizations and municipal arts agencies throughout LA County. In addition to their full-time 10 week paid internship, interns will participate in educational events as part of the program, which is funded by the Getty Foundation. The educational events are designed to provide interns with a broader perspective of the vibrant arts and cultural landscape of the County. For additional information on the Los Angeles County Arts Commission, the Arts Internship Program, and for a complete list of all the internships offered this summer, visit the Arts Commission website at www.lacountyarts.org.
meet the music docent
There are four Meet the Music concerts each season. Docents are asked to attend a two hour weekday morning training session at the LACO offices a few weeks prior to each of the four concerts. After the meetings, docents will then disperse to schools to teach students participating in Meet the Music. Docents are invited to attend all Meet the Music concerts.
Going to schools to teach students about the music they will hear at a LACO concert. Introducing students to classical music in a fun way.
Enthusiasm and the ability to present knowledge in exciting ways to large groups of 4th, 5th and 6th graders. An appreciation of music is a big plus, but a musical background is not required. We will provide you with all the information and training that you will need to teach the students.
Volunteer Position with insider perks and the invaluable opportunity to experience LACO’s Meet the Music concerts. Parking for training sessions and Meet the Music concerts will be provided.
Please call Serge Liberovsky at 213 622 7001 × 212 for more information.
Volunteering is a satisfying way to give back to your favorite Orchestra. Volunteers have the opportunity to meet the musicians, attend concerts, receive acknowledgment in our season program and more!