community and audience engagement coordinator
production, Los Angeles Chamber Orchestra
general manager & artistic administrator
full-time position/ exempt
The community and audience engagement coordinator is a key member of the Artistic Operations team and works closely with the general manager & artistic administrator, operations Manager, artistic coordinator, personnel manager, librarian, stage manager, house crews, artists and musicians. This role works to serve our greater community through music education, performances and partnerships, as well as to create an inclusive and energizing concert experience for LACO audiences at performances and educational events of all types.
Specific responsibilities include
learning and community programs (70%)
- Manage the Meet the Music program, including developing content and educational materials in partnership with educators, tracking MTM attendance requests, scheduling of all MTM attendees, managing front and back of house and the arrivals and departures of student groups. Design a course of in-school visits to enhance the MTM learning experience, including the recruitment, training and supervision of in-school visits by docents and artists.
- Manage, promote and creatively expand the Community Partners ticketing program. Manage engagement and communication with existing and prospective education partners such as LAUSD, USC, Glendale Arts, Colburn School, ICYOLA, Renaissance Arts Academy and community service partners such as Street Symphony, the LGBT Center, PATH, Midnight Mission and APAIT. Coordinate attendance, scheduling and transportation needs for rehearsals and concerts.
- Liaise with Educators for classroom visits by guest artists, composers, teaching artists, LACO staff and musicians.
- Manage the Composer Teaching Artist Fellowship and work with Artist Educator on developing curriculum, planning mentoring sessions, scheduling rehearsal visits and designing other content.
- Lead planning and execution of LACO’s artist residencies and other educational and training projects with guest conductors and artists, coordinating scheduling in close collaboration with the Artistic Coordinator.
- Work with department colleagues to develop relationships and create programming and activities with potential education, non-profit, health care, arts and community partners. Strive to broaden the reach of LACO and be of service to our city and beyond using the talents, creativity and flexibility of our musicians and staff.
- Support the General Manager & Artistic Administrator and volunteer leadership in steering the Community Programs board committee to assess current programs and launch new initiatives to further LACO’s mission, vision and strategic imperatives.
- Work with Artistic Coordinator on pre-concert talks, pre or post-concert performances and other all ages learning opportunities.
- Manage USC-LACO mock auditions and assist Operations Manager with coordination of LA Orchestra Fellowship activities.
- Manage the learning and community programs budget by tracking expenses, processing invoices, creating and submitting payrolls.
- Work with department colleagues on all operations and production needs of auditions and staffing auditions as assigned.
- Lead department interns working on all community-related activities and learning programs
audience engagement and front of house (30%)
- Hire, train and manage ushers and/or lead usher and outline duties, house rules and best practices for patron service. Administer and collect all tax forms from ushers and submit tax forms and final payroll to finance.
- Work with marketing team on delivery of program books and inserts to all venues. Prepare all house staff to stuff, stock, and distribute program books.
- In coordination with Stage Manager, Operations Manager, Personnel Manager and house staff, communicate all show related information (timings, late seating breaks, intermission lengths, potential delays, etc.) with accuracy and effectiveness.
- Coordinate with box office to resolve all ticket and seating issues. Address all concerns that arise related to seating and/or patron satisfaction.
- Work across all departments to research, initiate and develop new initiatives to enhance the audience experience at performances and events, with a focus on creating a concert environment that is inclusive and welcoming to diverse audiences and communities.
- Collaborate with box office on promotion and cultivation of Campus to Concert Hall student ticketing program.
- Research best practices in accessibility for arts organizations and concert venues and design programs to create the most welcoming concert environment for all patrons.
- Other duties and special projects as assigned.
Skills and Qualifications
- One to three years work experience with an orchestra or performing arts organization. Bachelor’s degree preferred but not required.
- Ample music and/or music education background to effectively work with professional musicians and educators in the design and delivery of music-based learning programs.
- Exceptional organizational skills and attention to detail. Excellent written and verbal communication skills.
- Works well independently or as part of a team, and is able to collaborate with a diverse administration, musicians and board.
- Confidentiality, discretion and the ability to work well with children and students of all ages.
- Strong customer service skills, practiced in resolving conflict and able to work with a wide range of personality types.
- Commitment to equity, diversity and inclusion; furthering LACO’s mission to serve a broad audience in both the concert hall and community.
- Fluency in a second language is a plus, particularly Spanish, Chinese, Korean, Armenian or Farsi. to assist in building community relationships.
- LACO schedule includes Availability to work some nights and weekends. and potential travel.
assistant director of individual giving & annual fund
advancement, Los Angeles Chamber Orchestra
director of advancement & leadership giving
full-time position/ exempt
The assistant director of individual giving & annual fund will develop, guide, and implement the strategy for all broad based annual fund giving and act as major gifts officer to cultivate and steward major donors. He/she will be a leader on LACO’s fund-raising team and in efforts related to the annual fund and individual giving, stewardship and donor communications raising just over $400,000 from broad based donors towards an annual department goal of $3,432,700. This position has the directive to expand the broad based program over the next 3 to 5 years.
Specific responsibilities include
- maintain and grow an assigned portfolio of donors and prospects, in alignment with the department’s major gifts pipeline
- plan, execute and evaluate 6 direct mail appeals, 4 subscription suggested donation appeals, and multiple email appeals
- supervise an Advancement Assistant who will support the work of the administrative functions of the advancement team
- write copy for development websites, emails, newsletter articles, and other fundraising materials;
- manage the donation acknowledgement process including writing letters, managing lists and personalization;
- serve as primary liaison between advancement and finance for gift reconciliation
Skills and Qualifications
- Proactive contributor with strong patron focus and the ability to maintain relationships and create consensus in support of shared outcomes.
- A highly collaboratively work style and ability to thrive in a complex and evolving work environment.
- Sincere commitment to work collaboratively with all constituent groups, including staff, board members, volunteers, donors, program participants, and other stakeholders.
- Self-starter, able to work independently and entrepreneurial; enjoys creating and implementing new initiatives.
Bachelor’s degree in liberal arts or arts related field, advanced degree preferred. Experience: 3-5 years nonprofit or performing arts experience strongly preferred. Demonstrated experience managing and interacting with major donors, and a working knowledge of fundraising tactics and strategies. Sustained and demonstrated platforms for complex organization required. A working knowledge across a broad spectrum of fundraising functions is required, including broad based, direct mail and fundraising events.
Strong teamwork and collaboration required. Ability to maintain objectivity, model behavior, coach others to success, enable a positive work environment, operate efficiently, and demonstrate appropriate use of authority and comprehension of responsibility. Expert ability to lead content strategy and key message development within brand guidelines, able to interpret statistical data, develop budgets, lead financial planning and strategy
director of finance and administration
As accounting associate, this position processes payables and disbursements, creates journal entries in the general ledger, performs excel reconciliations and period closing entries, processes payroll and related benefits for orchestra and staff, using initiative and good judgment in problem solving. This position requires extensive data entry including AP and ADP entry. This is a position with the ability to grow and expand finance and IT duties.
· In coordination with the director of finance and administration, prepare monthly financials for committee and board meetings. Prepare special reports and analysis as needed.
· Process invoices, check requests and credit card charges into AP system (Quick Books).
· Process semimonthly payroll in ADP for staff and orchestra payroll as scheduled.
· Set up new employees in ADP, create personnel folders, and oversee enrollment in benefit plans.
· Maintain vendor files and manage all vendor communications.
· Analyze and reconcile credit card and union dues accounts.
· Prepare, distribute and file IRS 1099 and W-2 forms.
· Track sick leave and vacation.
· Assist with preparing annual audit schedules.
· Extreme discretion and strict confidentiality.
· Highly organized and efficient with ability to respond to requests promptly.
· Ability to work independently and meet deadlines.
· Attention to detail and accuracy.
· Positive attitude and interest in music.
· Friendliness and flexibility in a small office.
· Knowledge of basic accounting procedures and standards.
· One year of accounting work. Bachelor’s degree in accounting preferred.
· Facility and accuracy with ADP and accounting software (currently Quick Books).
· Advanced Excel ability, with strong typing and computer skills.
advancement, Los Angeles Chamber Orchestra
assistant director of special events & corporate giving
The events intern is an integral member of a team that produces dozens of events annually, supporting LACO’s mission by providing logistical support for all events that take place outside of the concert hall, including, but not limited to, special events and donor recognition events.
The position is part-time to 40 hours per week with some required overtime, evenings and weekends for concert attendance. A flexible schedule to attend evening and weekend events is required. Hourly commitments will increase leading up to two primary event dates: March 10 and May 2, 2019.
special events support
· Maintain the gala auction database, coordinate mailings and communications, including prospect and donor follow-up
· Work with development team and gala committee to coordinate auction needs, regular communication and status updates
· Assist with on-site auction coordination from set-up through strike
· Generate reports, mailing lists, and manage to project deadlines
· Coordinate post-event donor acknowledgement process
- Manage invitations, track attendance and assist with post-event follow-up for donor stewardship events
- Coordinate event and catering logistics to ensure an enjoyable donor experience at events concerts
- Assist in the planning of special post-concert events, including all-audience after-parties and musician toasts
- Other duties as assigned
- Bachelor’s degree or equivalent working experience
- 1-2 years working experience in live event producing or production, preferably in the performing arts or a non-profit organization
- Demonstrated ability to manage projects and meet deadlines
- Proficiency with Microsoft Excel, Word, Outlook
- Excellent written and verbal communication skills and an ability to codeswitch among event stakeholders including vendors, artists, patrons and coworkers
- Have experience working with a CRM (Customer Relationship Management) interface, preferably Patron Manager or SalesForce
- Ability to lift and carry up to 50 lbs, climb stairs and stand for several hours at a time
- Demonstrate a basic understanding of non-profit development
20-25 hours per week, starting. Increase up to 40 hours per week by March 1 – May 15. Some overtime may be required during heavy events periods.
Los Angeles Chamber Orchestra is an Equal Opportunity Employer
Salary is based on $14.25 per hour
Please send resume and cover letter. No phone calls, please.
meet the music docent
There are three Meet the Music concerts each season. Docents are asked to attend a two hour weekday morning training session at the LACO offices a few weeks prior to each of the four concerts. After the meetings, docents will then disperse to schools to teach students participating in Meet the Music. Docents are invited to attend all Meet the Music concerts.
Going to schools to teach students about the music they will hear at a LACO concert. Introducing students to classical music in a fun way.
Enthusiasm and the ability to present knowledge in exciting ways to large groups of 4th, 5th and 6th graders. An appreciation of music is a big plus, but a musical background is not required. We will provide you with all the information and training that you will need to teach the students.
Volunteer Position with insider perks and the invaluable opportunity to experience LACO’s Meet the Music concerts. Parking for training sessions and Meet the Music concerts will be provided.
Please call Taylor Lockwood at 213 622 7001 × 212 for more information.
Volunteering is a satisfying way to give back to your favorite Orchestra. Volunteers have the opportunity to meet the musicians, attend concerts, receive acknowledgment in our season program and more!