marketing & patron services intern

part-time internship (15 hours per week) for a defined eight month term (sept – nov, jan – may) / modest monthly stipend & parking/public transportation reimbursement

position purpose
To assist the marketing department in effectively and efficiently managing the Orchestra’s day-to-day marketing and box office functions.

scope & responsibilities

  • The marketing and patron services intern assists the marketing department with marketing communications, including advertising, social media, preparation of brochure, program and website content; box office functions, including sales reports, renewal campaign and ticket mailings; and with general organization to ensure the efficiency of the department.
  • The marketing and patron services intern reports to the Director of Marketing and works regularly with the development and artistic administration departments.
  • Assist with research, content and tracking of the social media and e-marketing campaigns for Facebook, Twitter, enewsletters and LACO blog
  • Assist with preparation of brochure, program and website content including procurement and editing of artist biographies and photographs and preparation of repertoire listings for publication
  • Maintain folders of all marketing mailings and advertising clippings
  • Update weekly sales reports
  • Assist with organization and tracking of subscription and single ticket sales and prospect card responses, and promotions
  • Assist with subscription renewal and acquisition mailings, and acknowledgement of orders
  • Assist with the preparation of tickets for mailing and/or will call
  • Assist with acknowledgement letters for tickets donated back to the Orchestra
  • Update venue sales weekly and after concerts
  • Other duties as assigned

experience/characteristics required
The ideal candidate for LACO’s marketing and patron services intern will be enthusiastic, creative and organized, with excellent verbal and written communication skills, sensitivity to deadlines and social grace. The candidate must pay meticulous attention to detail and possess the ability to respond efficiently, effectively and creatively to simultaneous challenges and opportunities. Candidate must be motivated, enjoy working as part of dynamic administrative team and possess team spirit.

Familiarity with social media, ticketing and/or arts administration is very desirable. Knowledge of orchestral repertoire is helpful. Solid computer skills including Excel are required. Intern may have the opportunity to assist at evening and weekend concerts and events.

learning objectives

  • Learn how a nonprofit art organization functions
  • Experience working in an office environment with staff members at all levels
  • Gain hands-on experience in marketing, emarketing, ticketing and patron services
  • Gain knowledge of the planning and execution of the subscription renewal, acquisition and single ticket campaigns

to apply
Please email resume and comprehensive cover letter to: info@laco.org

about los angeles chamber orchestra
Los Angeles Chamber Orchestra is “America’s finest chamber orchestra.” (Public Radio International). Since its inaugural concerts in 1969, Los Angeles Chamber Orchestra has established itself among the world’s top musical ensembles. Under the baton of prominent pianist and conductor Jeffrey Kahane since 1997, LACO maintains its status as a preeminent interpreter of historical masterworks and a champion of contemporary composers. In its 45-year history, the Orchestra has made 31 recordings, toured Europe, South America and Japan, and performed across North America, earning adulation from audiences and critics. LACO presents 7 Orchestral Series concerts both at Glendale’s Alex Theatre and UCLA’s Royce Hall, 5 Baroque Conversations concerts at Zipper Concert Hall, 3 Westside Connections chamber music concerts at the Moss Theater, an annual Discover concert at Ambassador Auditorium and an annual Silent Film celebration. In addition, LACO presents a Concert Gala and several fundraising events each year. Headquartered in downtown Los Angeles and managed by a staff of 12 full- and 1 part-time employees, LACO offers a collegial workplace and welcomes innovative thinking and initiative.

meet the music docent

There are four Meet the Music concerts each season. Docents are asked to attend a two hour weekday morning training session at the LACO offices a few weeks prior to each of the four concerts. After the meetings, docents will then disperse to schools to teach students participating in Meet the Music. Docents are invited to attend all Meet the Music concerts.

duties include:
Going to schools to teach students about the music they will hear at a LACO concert. Introducing students to classical music in a fun way.

skills required:
Enthusiasm and the ability to present knowledge in exciting ways to large groups of 4th, 5th and 6th graders. An appreciation of music is a big plus, but a musical background is not required. We will provide you with all the information and training that you will need to teach the students.

Volunteer Position with insider perks and the invaluable opportunity to experience LACO’s Meet the Music concerts. Parking for training sessions and Meet the Music concerts will be provided.

Please call Shawne at 213 622 7001 × 212 for more information.


Volunteering is a satisfying way to give back to your favorite Orchestra. Volunteers have the opportunity to meet the musicians, attend concerts, receive acknowledgment in our season program and more!

Some of the ways you can help include office support, music education, concert/event support and orchestra hospitality. Learn more, or contact us at info@laco.org.